AUTOMATION FOR SERVICE BUSINESSES
Capture enquiries, follow up missed calls and make booking easier. We build lead workflows, connect your business systems and create websites that help your service business win work.
Start with one enquiry or follow-up workflow. No obligation to start a project.
Better together. Built around the tools you use.
Independent setup and integration. Tools chosen to fit your business.
EXPERIENCE FROM THE TOOLS UP
We bring hands-on experience with business software, integrations and everyday workflows. Every setup starts with how your team handles enquiries, schedules work and gets paid.
WHAT WE DO
Start with lead capture and follow-up, then connect the systems and website behind it. Three practical ways to improve how work reaches your business and moves through it.
Capture website enquiries, follow up missed calls and connect your CRM to booking workflows. Practical lead automation for Australian service businesses.
Connect your CRM, job management and accounts. ServiceM8, Jobber and Xero setup, data migration and integrations for Australian service businesses.
Websites for Australian service businesses, with enquiry forms, booking integrations, analytics and Google Ads setup. Sydney based, working Australia-wide.
Need the supporting IT sorted too? Microsoft 365, Google Workspace and team access can be included where they support your wider setup.
A FEW PRACTICAL STARTING POINTS
Each can be a small, focused project, built around the tools you already use.
See our quote follow-up systems for tradesYou’re on a job and can’t answer the phone.
An automatic reply asking what the caller needs, a lead saved in your CRM and a reminder to call them back.
Build my enquiry flowA customer accepts. Now the details need to reach your team.
A job record with the agreed scope, customer details and a scheduling task, so your team can pick it up without retyping.
Connect my quotes and jobsA customer visits your website and is ready to talk.
A clear service page and enquiry form connected to your CRM, with a team notification and conversion tracking to measure enquiries.
Connect my website enquiriesSTART WITH WHAT YOU NEED
One workflow, a connected setup or support as you grow.
ONE WORKFLOW
One agreed workflow implemented, tested and handed over. Start with website enquiry capture, a missed-call response or quote follow-up.
A CONNECTED SETUP
A defined set of connected systems for your business, such as a website, CRM, booking forms or job tools. We agree exactly what’s included before starting.
ONGOING SUPPORT
Keep your existing setup working with agreed maintenance, support and improvements as your business changes.
Scoped upfront. Priced before we start.
We agree the work and implementation price together. Software subscriptions and optional ongoing support are outlined separately.
FROM “THERE MUST BE A BETTER WAY”
Practical changes. Clear scope.
A setup your team can actually use.
We look at how work moves through your business, where things get stuck and what’s worth fixing first.
A clear planWe configure the tools, connect the workflows and test the details against the way your business actually runs.
A working systemWe walk your team through the setup, document how it works and help you keep improving as the business grows.
A confident teamSMALL STUDIO. BIG ON GETTING IT DONE.
Sydney based. Working Australia-wide.
Good systems should give you time back.
And room to do your best work.
OpsStudio helps service businesses capture leads, connect their software and build a useful online presence. We focus on the missed follow-ups, double handling and admin that slow teams down.
We make the moving parts work together, with practical setups, clear documentation and a human you can talk to.
A FEW GOOD QUESTIONS
We start with what you already use. Often the biggest improvement comes from setting it up properly and connecting the gaps. If a different tool makes sense, we’ll explain why before you commit.
Yes. Website enquiry capture, missed-call follow-ups, a CRM setup or a connection between your job and accounting tools can be a project on its own. We’ll define a useful scope around the problem you want solved.
It depends on the systems involved and what needs to change. We scope the work and agree on the implementation price before starting. Any software subscriptions or optional ongoing support are outlined separately.
You get a walkthrough and documentation so your team knows how to use it. If you’d like ongoing help, Systems care covers agreed maintenance, support and improvements. We define the covered systems, scope and support expectations together.
YOUR NEXT CHAPTER STARTS WITH A BETTER SETUP.
In a 15-minute systems call, we’ll talk through where work gets stuck and identify a practical first step.
Prefer email?
hello@opsstudio.com.au